- How do I set an alarm for a lot ?
If you would like to be warned when a lot you are interested in is about to be offered for sale, click on the "Set Alarm" button in the catalogue listing. The colour of the button will change from blue to red indicating that the alarm has been set. You can view any alarms you have set by going to the "My Account" page.
- How do I register for LIVE?
Contact Aston Barclay Auctions and provide your full details
- I've forgotten my Username or Password
Contact Aston Barclay Auctions who will be able to provide you with the details
- My contact details are incorrect and I want to change them
Contact Aston Barclay Auctions who will be able to change them for you
- When I open LIVE, I cannot see the auction taking place
Ensure that you have both the Unreal Media Player 5 and Silverlight 3 installed. Additionally, there may be a communications problem - Press F5 to refresh the page. If the problem persists contact Aston Barclay Auctions
- When I open LIVE, I can see the auction taking place but cannot participate in it
There may be a communications problem - Press F5 to refresh the page. If the problem persists contact Aston Barclay Auctions
- I can see the auction taking place but cannot hear the auctioneer
Check the sound settings on your computer
- I cannot submit a bid as the "Bid" button is greyed out
Bidding may not have started. Additionally, check any messages displayed on the screen for a more specific reason